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This qualification recognises learners' understanding of administrative functions and activities. It accredits learners' abilities to carry out a range of administrative tasks autonomously and has been designed to accredit their achievements in a modern, practical way that is relevant to the work context. The qualification is flexible, allowing learners to choose units that best fit their needs and level of achievement.
During the one year course learners will study two compulsory units: Working in Administration; Written Business Communication; and a number of additional units. Examples of optional units include: Making and Receiving Calls; Welcoming Visitors; Career Planning in Administration; Communicating with Customers; Teamwork in Administration; Financial Transactions; Organising Business Travel and Accommodation; Organising Meetings and Handling Diary Systems. Additional word processing qualifications will also be offered. Learners who do not possess GCSE English and Maths upon entry will be required to undertake Essential Skills qualifications.
There are no formal entry requirements for this course, however, a reasonable standard of written and spoken English is required. Word processing experience is desirable but not essential.
Type of assessment will depend on the particular needs of each individual unit but most units will involve course work. Text and Word Processing units are externally assessed by OCR.
Successful learners may progress on to a Level 3 Award, Certificate or Diploma programme, typically in Administration. Future public or private sector employment and career pathways include: Administrative Assistant; Receptionist; Sales Representative; Telesales Operator. This qualification provides evidence of achievement of a range of practical skills as well as of underpinning knowledge and understanding of administration.
Additional complementary courses may include:
Word Processing, Sage Accounting, Digital/Social Media, Marketing.
Mode of Study
Hours per Week
Number of Weeks
Subject to Timetable
Total Full Fee N/A
Total Concessionary Fee N/A
Fees Payable Each Year
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