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OCN NI Level 2 Diploma in Retail Knowledge

Level 2
Full-Time
25/26
PRETAIL2
OCN logo

Overview

The OCN NI Level 2 Certificate and Diploma in Retail Knowledge qualifications are designed to develop the knowledge of those who are working or wish to work in the retail sector

This programme includes the following Mandatory units.

- Understanding How a Retail Business Maintains Health and Safety on its Premises

- Understanding Customer Service in the Retail Sector

- Understanding how Individuals and Teams Contribute to the Effectiveness of a Retail Business

- Understanding the Retail Selling Process

And a choice from a wide range of optional units:

- Under-age Sales Prevention for Retail and Licensed Premises

- Understanding Retail Consumer Law

- Understanding How the Effectiveness of Store Operations Can be Improved

- Understanding Visual Merchandising for Retail

- Understanding Security and Loss Prevention in a Retail Business

- Understanding the Control, Receipt and Storage of Stock in a Retail Business

- Understand the Handling of Customer Payments in a Retail Business

- Understanding Environmental Sustainability in the Retail Sector

GCSE Maths and English Grade E.

You will be assessed against a set of knowledge statements by an occupationally competent and qualified assessor whose job is to work with you and help you complete your qualification. A portfolio of evidence for knowledge-based coursework with consideration given to the needs and learning preferences of the learner as well as appropriate methods as outlined by the organisation.

Progression to a Level 3 qualification.

These qualifications are designed to provide the learner with retail knowledge related to the following:

- Working in a range of different types of retail outlets

- Working in a productive and effective manner

- Working effectively in teams

- Understanding retail outlet specific knowledge

- Improving of customer service

- Working in a safe manner

- Adhering to relevant legislation

3 Available Sessions

*The fees quoted are per annum and are payable for each year of the course’s duration.

Dungannon

Full-Time

P2658DT10A

Session Code

2 Year(s)

Duration

Apprenticeships

Mode of Study

17.5

Hours per Week

34

Number of Weeks

Interview Required

25/26

Academic Year

01/09/2025

Start Date

Subject to Timetable

Day/s

Ann-Marie.Loughran@swc.ac.uk

Coordinator(s)

Total Annual Fee N/A

Total Concessionary Fee N/A

Full Fee Breakdown

**Concession Fee Breakdown

Fees Payable Each Year

**Am I eligible for concessionary fees?

Enniskillen (Tech & Skills)

Full-Time

P2658ET10A

Session Code

2 Year(s)

Duration

Apprenticeships

Mode of Study

17.5

Hours per Week

34

Number of Weeks

Interview Required

25/26

Academic Year

01/09/2025

Start Date

Subject to Timetable

Day/s

Majella.Bogue@swc.ac.uk

Coordinator(s)

Total Annual Fee N/A

Total Concessionary Fee N/A

Full Fee Breakdown

**Concession Fee Breakdown

Fees Payable Each Year

**Am I eligible for concessionary fees?

Omagh

Full-Time

P2658OT10A

Session Code

2 Year(s)

Duration

Apprenticeships

Mode of Study

17.5

Hours per Week

34

Number of Weeks

Interview Required

25/26

Academic Year

01/09/2025

Start Date

Subject to Timetable

Day/s

Conor.Daly@swc.ac.uk

Coordinator(s)

Total Annual Fee N/A

Total Concessionary Fee N/A

Full Fee Breakdown

**Concession Fee Breakdown

Fees Payable Each Year

**Am I eligible for concessionary fees?

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