All applicants to this programme will be considered on an individual basis and a thorough interview process will determine suitability. We are happy to accept applicants straight onto this programme who have relevant experience or who can demonstrate a level of knowledge about the hospitality industry. While it is not impossible to complete the programme without a supervisory position of some kind in a real working environment, it is certainly an advantage. Candidates are also required to be able to demonstrate the characteristics needed to supervise others and therefore the programme is more likely to suit an applicant over 19 years. Numeracy and Literacy at Level 2 will certainly enhance the application, however, the absence of formal qualification will not preclude anyone from the course providing they can demonstrate a good level of these core skills. The most important entry requirement is a genuine interest in the Catering Industry, a ‘people person’ who loves every day to be different, someone who wants a challenge and enjoys working with diverse groups of customers and colleagues, good communication skills and a strong work ethic.

The course comprises ongoing assessment of practical performance in a suitable workplace while carrying out suitable tasks. Learners keep a diary / logbook and are encouraged to become reflective about their own performance and the performance of others. Assessment is ‘solution focused’ and involves continual planning, implementing, monitoring and reviewing of systems and strategies. The evidence generated is specific to the learner and the workplace. It is real, practical and generally something which is implemented directly by the workplace. In addition, time is spent considering management theories and underpinning knowledge which is critical to the learner’s development and this is assessed using a variety of methods from questioning, role-plays and professional discussion.

Successful completion of this course will equip graduates to apply for a wide variety of job roles in the Hospitality, Leisure, Travel and Tourism sector. Graduates may also consider progressing to a Foundation Degree or a Higher Level Apprenticeship in Hospitality Management.

The mission of the teaching team for this programme is to help the learners identify and build on their current strengths and recognise areas where personal improvements can be made. To this end, the tutors, learners and employers work closely together and very soon real, tangible benefits and a strong relationship between all parties develops – this is the key to success on this programme.