There are no formal entry requirements for this course, however a reasonable standard of written and spoken English is required. Word processing experience is desirable but not essential.

Type of assessment will depend on the particular needs of each Learners unit but most units will involve course work. Text Production and Word Processing units are externally assessed by OCN.

Successful Learners may progress on to a Level 3 Award, Certificate or Diploma programme, typically in Administration. Future public or private sector employment and career pathways include: Administrative Assistant; Receptionist; Sales Representative; Telesales Operator. This qualification provides evidence of achievement of a range of practical skills as well as of underpinning knowledge and understanding of administration.